Returns & Exchanges
At Tier 1 Concealed, we stand by the quality of our gear and offer a 30-day return window for items in original, unused condition. Whether you need a different size or a different style, we are committed to ensuring you have the perfect fit for your everyday carry.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is securely packed to prevent damage during transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your receipt; your refund or exchange will be processed within 5-7 business days of arrival.