Frequently Asked Questions
Everything you need to know about your order and our premium products.
How long will it take to receive my order?
Processing typically takes 2-4 business days. Once shipped, standard delivery within the United States generally arrives within 3-7 business days depending on your location.
What is your return policy for apparel and gear?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that certain limited-edition drops may be final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
How should I care for my Tier 1 Concealed garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or using a low-heat tumble setting.
Can I modify or cancel my order after it has been placed?
Once an order enters our fulfillment process, we are unable to make changes. Please contact our support team immediately if you notice an error in your shipping address.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.